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Returns & Exchange Policy

1. Returns
We accept returns. You can return unused items in the original packaging within 7 days of your purchase with receipt or proof of purchase. If 7 days or more have passed since your purchase, we cannot offer you a refund or an exchange.

Upon receipt of the returned item, we will fully examine it and notify you via phone, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price after deducting the applicable delivery charges.

Only regular priced items may be refunded. Sale items are non-refundable.

To follow-up on the status of your return, please contact us at 9851236222.

Please note that we do not accept returns or exchanges if the item you purchased is used or is not in its original packaging.


2. Exchanges

We only exchange goods if they are defective or damaged or mismatched. In circumstances where you consider that a product is defective or mismatched, you should promptly contact us at 9851236222 with details of the product and the defect. Upon receipt of the returned product, we will fully examine it and exchange the product with no delivery charge if you are entitled to a replacement as a result of the defect or mismatch (in size, color, etc) caused due to us. However, if the mismatch (in size, color, etc) has been due to information provided by you, we will charge delivery charges for the exchange.


Buy shoes online in Nepal at the least price from Nepnext

Nepnext.com is one and only exclusive online shoes site in Nepal. We have the largest collection of online footwear for men and women. This huge collection offers you the freedom to make a choice from thousands of styles and varieties. So, anyone who is looking for a good pair of shoes never gets disappointed at Nepnext. Whether you want a casual or formal or sports shoes, you will definitely get one here.

We believe that quality shoes that fits well is a worthy investment, and that the right shoes for the right situation can substantially elevate your personal style and comfort. Shoes are the foundation on which you stand. Certainly, you want your foundation to be firm and comfortable at the same time.

Your shoes speak a lot about you. They are the part of your personality and appearance. We hope our collection of online shoes help you magnify your personality.

World renowned brands like Nike, Adidas, Puma and New Balance work tirelessly to bring new shoes. Nepnext tries its best so that you can buy those shoes online in Nepal.

Our variety includes sneakers, oxfords or balmorals, derbys, brogues, espadrilles, monk-straps, boat shoes, boots, cleats, flip-flops and loafers. In addition to that, we have branded shoes like Nike, Adidas, Reebok, New Balance, Puma, Timberland, Converse, Vans, Oxford, Goldstar and many others.test

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